Returns, Refunds, & Shipping
If you are not satisfied with a product, contact us within 30 days of receipt. A refund may be arranged excluding freight charges upon inspection. Returned merchandise must be shipped in original packaging, freight prepaid, unused, and in resalable condition, and are subject to 50% restocking fee. MBOC inspects all returns and reserves the right to refuse credits on damaged, misused or non-resalable items. Your only obligation is the freight charge and stocking fee where applicable, provided your return is complete with original packaging, all documentation, warranty cards, cables etc. MBOC reserves the right to authorize product returns after 30 days have passed from the invoice date. If the product is accepted after this period, it is subject to a 50% restocking fee and credit will be issued toward future purchases only.
Return authorizations may be obtained by calling Customer Service at 1-800-968-9000.
We will make every effort and use every good measure to deliver your order on time. Majorbrandsoil.com will not be responsible for any delay of the shipment during transit, for reasons including but not limited to, negligence by the shipping carrier, employee strikes, and weather.
*All next day air shipments will not be released after 2pm EST.